Domestic shipping and shipping fees
Yamato delivery and shipping charges
1. Delivery Information
We will deliver within one week of your order. We also accept requests for specific delivery dates and times. There is a page during the order process where you can specify the delivery date and time, so please specify there.
We also accept delivery to hotels. In that case, please be sure to write the hotel name and the name of the person who made the reservation in the delivery information, and specify a date and time up to the day before your check-out date.
Please note that if no date and time is specified, we will need to confirm with you, so we may not be able to deliver on your desired date.
For deliveries within Japan, tax free exemptions cannot be applied for online purchases, so food items will be charged including the reduced tax rate (8%) and cosmetics will be charged including consumption tax (10%).
tax free is only available for purchases made at our direct stores and for overseas shipping.
2. Shipping costs
If you purchase items totaling 10,000 yen or more (excluding tax) and have them delivered to one location, shipping will be free.
If you purchase items totaling between 5,000 yen (excluding tax) and 10,000 yen (excluding tax) in one package and have them delivered to one location, we will charge a flat rate of 583 yen for shipping nationwide.
If your purchase total is less than 5,000 yen (excluding tax) and you are shipping to one location, the shipping fee will be as shown below (Shipping Fees by Delivery Area).
Shipping fee by delivery area
| Hokkaido area | Hokkaido | 1,804円 |
|---|---|---|
| Tohoku area | Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima | 1,551円 |
| Kanto/Shinetsu area | Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, Tokyo, Izu Islands, Yamanashi, Niigata, Nagano | 1,287円 |
| Chubu/Hokuriku area | Shizuoka, Aichi, Mie, Gifu, Toyama, Ishikawa, Fukui | 1,100円 |
| Kansai/Shikoku area | Osaka, Kyoto, Shiga, Nara, Wakayama, Hyogo, Kagawa, Tokushima, Ehime, Kochi | 968円 |
| Chugoku/Kyushu area | Okayama, Hiroshima, Yamaguchi, Tottori, Shimane, Fukuoka, Saga, Nagasaki, Oita, Miyazaki, Kagoshima | 847円 |
| Kumamoto area | Kumamoto | 726円 |
| Okinawa area | Okinawa | 1,199円 |
- *If you choose cash on delivery, an additional cash on delivery fee of 330 yen will be charged.
(For purchases of 10,000 yen or more (excluding tax), there is no charge for cash on delivery.)
About refrigerated delivery
An additional refrigeration fee of 220 yen (tax included) will be charged.(If your purchase is over 5,000 yen (excluding tax), the refrigeration fee is free.)
Japan Post Delivery and Shipping Fees
1. Delivery Information
We will deliver within one week of your order. We also accept requests for specific delivery dates and times. There is a page during the order process where you can specify the delivery date and time, so please specify there.
We also accept delivery to hotels. In that case, please be sure to write the hotel name and the name of the person who made the reservation in the delivery information, and specify a date and time up to the day before your check-out date.
Please note that if no date and time is specified, we will need to confirm with you, so we may not be able to deliver on your desired date.
For deliveries within Japan, tax free exemptions cannot be applied for online purchases, so food items will be charged including the reduced tax rate (8%) and cosmetics will be charged including consumption tax (10%).
tax free is only available for purchases made at our direct stores and for overseas shipping.
2. Shipping costs
If you purchase items totaling 10,000 yen or more (excluding tax) and have them delivered to one location, shipping will be free.
If you purchase items totaling between 5,000 yen (excluding tax) and 10,000 yen (excluding tax) in one package and have them delivered to one location, we will charge a flat rate of 583 yen for shipping nationwide.
If your purchase total is less than 5,000 yen (excluding tax) and you are shipping to one location, the shipping fee will be as shown below (Shipping Fees by Delivery Area).
Shipping fee by delivery area
| Hokkaido area | Hokkaido | 1,804円 |
|---|---|---|
| Tohoku area | Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima | 1,551円 |
| Kanto/Shinetsu area | Ibaraki, Tochigi, Gunma, Saitama, Chiba, Kanagawa, Tokyo, Izu Islands, Yamanashi, Niigata, Nagano | 1,287円 |
| Chubu/Hokuriku area | Shizuoka, Aichi, Mie, Gifu, Toyama, Ishikawa, Fukui | 1,100円 |
| Kansai/Shikoku area | Osaka, Kyoto, Shiga, Nara, Wakayama, Hyogo, Kagawa, Tokushima, Ehime, Kochi | 968円 |
| Chugoku/Kyushu area | Okayama, Hiroshima, Yamaguchi, Tottori, Shimane, Fukuoka, Saga, Nagasaki, Oita, Miyazaki, Kagoshima | 847円 |
| Kumamoto area | Kumamoto | 726円 |
| Okinawa area | Okinawa | 1,199円 |
- *Cash on delivery is not available for Japan Post.
About refrigerated delivery
An additional refrigeration fee of 220 yen (tax included) will be charged.(If your purchase is over 5,000 yen (excluding tax), the refrigeration fee is free.)
Shopping Guide
How to purchaseWe will introduce you to the shopping procedure, including how to search for products, order products, and complete the purchase process.
Domestic ShippingWe will inform you of delivery times and shipping costs.
Gift-Wrapping and hanging bagsWe will provide you with information regarding Gift-Wrapping and bags.
PaymentWe will introduce various payment methods when shopping.
Returns and ExchangesWe will inform you about returning or exchanging products.